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Privacy Policy

Last updated: 20/02/2026

IM4DIGITAL SRL (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (“GDPR”) and the Italian Privacy Code (D.lgs. 196/2003 as amended).

1. Data We Collect

We collect personal information that you voluntarily provide to us when using our services, such as:

  • Identification data (e.g., name, surname)

  • Contact details (e.g., email address, phone number, company name)

  • Professional information relevant to service provision

  • Any other information necessary for the provision of our services

We may also collect technical data automatically through the website, such as IP address, browser type, device information, and usage data.

2. How We Use Your Data and Legal Basis

Your personal data is processed lawfully, fairly, and transparently for the following purposes and on the corresponding legal bases:

  • Provision of services and management of contractual relationships
    Legal basis: performance of a contract pursuant to Art. 6(1)(b) GDPR.

  • Communication with you regarding services, requests, or support
    Legal basis: performance of a contract (Art. 6(1)(b) GDPR) or legitimate interest (Art. 6(1)(f) GDPR).

  • Administrative, accounting, and tax compliance
    Legal basis: compliance with a legal obligation pursuant to Art. 6(1)(c) GDPR.

  • Improvement of services, website optimization, and analytics
    Legal basis: legitimate interest (Art. 6(1)(f) GDPR) and, where required, consent (Art. 6(1)(a) GDPR).

  • Marketing communications (where applicable)
    Legal basis: consent pursuant to Art. 6(1)(a) GDPR.
    Consent may be withdrawn at any time without affecting the lawfulness of processing based on consent before its withdrawal.

3. Categories of Data Recipients

Your personal data may be shared with the following categories of recipients:

  • IT service providers and hosting providers

  • Cloud service providers

  • Professional advisors (e.g., accountants, legal advisors)

  • Public authorities and regulatory bodies where required by law

  • Business partners strictly necessary for service provision

All recipients process personal data as data processors or independent controllers, in accordance with applicable data protection laws and under appropriate contractual safeguards where required.

4. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), such transfers will take place only in compliance with applicable data protection laws.

Where required, we ensure that appropriate safeguards are implemented, such as:

  • Transfers to countries recognized by the European Commission as providing an adequate level of protection; or

  • Standard Contractual Clauses (SCCs) approved by the European Commission; or

  • Other lawful transfer mechanisms under Chapter V GDPR.

You may request a copy of the safeguards in place by contacting us.

5. Data Storage and Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data and to prevent unauthorized access, disclosure, alteration, or loss, in accordance with Art. 32 GDPR.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by applicable laws. In particular:

  • Contract-related data is retained for the duration of the contractual relationship and for the statutory limitation period thereafter.

  • Accounting and tax data is retained as required by Italian law.

  • Data processed based on consent is retained until consent is withdrawn.

7. Your Rights

In accordance with Articles 15–22 GDPR, you have the right to:

  • Access your personal data

  • Request rectification of inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Request restriction of processing

  • Object to processing

  • Receive your data in a structured, commonly used, and machine-readable format (data portability)

You may exercise these rights by contacting us at legal@im4digital.com.

You also have the right to lodge a complaint with the competent supervisory authority. In Italy, the supervisory authority is the Garante per la Protezione dei Dati Personali. You may contact it via www.garanteprivacy.it or through the official contact channels.

8. Cookies and Tracking

Our website may use cookies and similar technologies for functionality and analytics purposes. Where required, cookies are used only with your prior consent. You can manage your cookie preferences through your browser settings or via our cookie management tool.

9. Contact Information

For any questions related to your data privacy or to exercise your rights, please contact us at the contact details available on im4digital.com or via email at [contact email].

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via our website or by direct contact, where appropriate, before taking effect.

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